HESA 380 - Qual Mgmt & Performance Imp

3 Credit Hours
Understand and manage quality principles and process management systems in the context of contemporary quality systems, their history and commitment to customer focus. This course gives students a broad based understanding of quality principles, management systems, place present day quality systems and initiatives in historical context, and manage and modify quality systems to maintain customer focus.

Levels: Undergraduate

College of Professional Sci Health Services Administration