MGMT 410 - Quality Planning & Improvement

3 Credit Hours
A comparison of modern approaches to quality. In quality planning, product and process are developed to satisfy customers. In quality improvement, both organization-wide and process improvements are studied. Quality function deployment and management planning tools are used.

Prerequisites: Undergraduate level STAT200 Minimum grade of D and Undergraduate level MGMT302 Minimum grade of D

Levels: Undergraduate

Williams College of Business Mgmt, Entrepreneurship & HR